Physical addresses and contact details are the biggest proof of your existence, the availability of such information instills trust amongst the consumers. You can formulate a “Reach us” page on your website, wherein you display your contact details, email address, and office address. This will make the process of contacting you very seamless for the consumers. Many eCommerce companies shy away from showing their physical address on the About Us or Contact Us page. However, seeing a physical address gives a lot of comfort to the users.
All in all, building consumer trust through eCommerce websites can seem daunting, however, brands must rigorously focus on it to be successful. You need to look at the finer aspects of fostering a lasting relationship with your customers and then formulate an overall strategy. By using the aforementioned tips, you can create a credible eCommerce website and thereby remove multiple barriers to conversion.