A B2B eCommerce website must be able to handle complex tax calculations, tax exemption, different taxes for different categories, cross border taxations etc. Tax exemption itself is a complex process. Since some special types of businesses are tax exempt, they should be given the benefit of the same. They should be able to provide this information to the B2B portal and the system should be equipped to handle their orders differently.
Integrating with your existing taxation software will take care of the calculation, but the integration has to be real time, as we need to show the user tax before placing the order. Also, integrating with taxation software will help in providing tax certificates to the buyers. This will also help in filing taxation as all the sales are properly maintained in the taxation software and you do not have to worry about handling online orders separately.
All in all, the aforementioned integrations are vital to cater to the needs of your B2B customers and provide them with a seamless customer experience. In the modern B2B landscape, success hinges on a business model that allows you to be where your customers are, provide them with flexibility throughout the shopping journey, and offer them high level customer service they expect. Therefore, these advanced integrations must be included in your B2B eCommerce strategy.